FAQs

Yes, for Texas residents to purchase distressed medical items they need a Medical Device Salvage Broker or Salvage Establishment License from the Texas Department of State Health Services. You can get more information from their site at: https://www.dshs.state.tx.us/salvage/default.aspx?terms=salvage
After all the items have ended for the day, you will receive and email with a link to pay. You can then log into the site and pay with your credit or debit card.
This is known as a soft close. This happens when anyone places a bid in the last 3 minutes of an auction closing. This is to help make the online auction experience more similar to a live auction and keep people from using bid sniping software to snag the bid at the last second
The auto-generated bid is set up by placing a max bid. All you need to do is place a higher bid than the minimum bid required.
If you can't pay within the time frame, please refrain from bidding. You credit card on file will be charged if payment is not made within 72 hours of auction closing
Please contact info@surplusmarketplace.com and we will send you the appropriate form. Please contact us to receive the form before the auction item is over.
Texas Department of Public Safety Department of Precursor Chemical/Laboratory Apparatus Programs oversee the record keeping and report requirements for the sale of laboratory glassware / apparatus. Surplus Marketplace follows the record keeping and reporting requirements of Texas Health and Safety Code Sections 481.077 – 481.080. SB 616 (86th Legislative Session) amends Texas Health and Safety Code Chapter 481 to repeal the requirement of a permit, however Surplus Marketplace requires anyone that purchases this type of equipment to fill out and sign an internal document with each purchase to meet requirements of Texas Health and Safety Code Sections 481.077 – 481.080. We keep this document on file for approximately 2 years. If you have any questions regarding this please email info@surplusmarketplace.com
A Buyer's premium is an additional fee added to the auction ending price, paid by the buyer to the auction company.